Andrew Grimes

Andrew has over 20 years of experience as a leader in the IT field and leads the DevOps, Customer Service, and internal helpdesk teams at Learning.com. His teams ensure Learning.com’s products are highly available, that its customers' data is safe and secure, and that users have the support they need to have a great experience. Prior to joining Learning.com, Andrew led the Infrastructure team at Concordia University, was an IT consultant for schools through Educational Service District 112, taught evening technology courses at Clark Colleges, and was a Survival, Evasion, Resistance, and Escape (SERE) Instructor for the United States Air Force. Andrew has a Masters in Computer Resource and Information Management from Webster University, a Bachelors in Workforce Education and Development from Southern Illinois University, Carbondale, and an Associates in Instructor of Technology and Military Science from the Community College of the Air Force. He also has achieved many industry-standard certifications to include a Cisco Certified Network Professional (CCNP), a Microsoft Certified System Engineer (MCSE), and a VMware Certified Professional (VCP).